What to do verses what not to do
Do
- contact a computer technician if you are worried that your computer is not working as it should be.
- if you are experiencing issues with your broadband or wireless (wifi) network you may wish to try turning it off, waiting around 30 seconds and then turning it back on again as a lot of the time this can solve any connectivity problems. If this does not resolve the issue you should contact your provider.
- if you think you have been the victim of a scam or are worried that something is a scam you should contact the Police, then Action Fraud.
Do not
- Do not contact anyone who says they are a technician, ensure that they are qualified and reliable.
- Do not try to solve issues yourself if you do not know what you are doing as this may create more damage.
- Do not assume that everyone is kind and helpful. Scammers can be misleading.